University System of Maryland             Job Class Specification TITLE: IT COMPUTER OPERATIONS ASSISTANT JOB CODE: N03IOA FLSA: NONEXEMPT JOB TYPE: SYSTEMWIDE EEO6: H50 JOB FAMILY/SERIES: COM OPR IPED-SOC: 43-9011

APPROVED BY: Chancellor Donald N. Langenberg EFFECTIVE DATE: 07/01/1996

JOB SUMMARY

Under direct supervision, receives training and assists in performing
routine duties related to computer operations and/or production
scheduling.

PRIMARY DUTIES

1.  Assists in monitoring and controlling the console of a multi-user
    computer system.  Observes computer and peripheral equipment and
    learns to detect error messages, faulty output, or machine
    stoppage.

2.  Loads and unloads media and assists in performing routine media
    maintenance for computer operations.

3.  Loads and unloads forms & printers. Adjusts forms for proper
    alignment. Post-processes forms & dispatches output to appropriate
    destination. Assists in monitoring output to ensure legibility of
    printouts & correctness of report format.

4.  Assists in submitting and/or releasing production jobs following
    run instructions.

5.  Learns to perform necessary system backups and restores.

6.  Learns to use scheduling software.

7.  Assists in verifying output, checks for completeness and accuracy.

8.  Keeps equipment clean and assists in regularly performing routine
    maintenance functions.

Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.

MINIMUM QUALIFICATIONS

EDUCATION:  High School Diploma or GED.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Ability to learn to operate computer consoles, on-line terminals and
peripheral equipment; to lift and transport computer supplies and
equipment; to communicate effectively orally and in writing.

OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.

CONDITIONS OF EMPLOYMENT

Candidates selected for employment may be subject to medical inquiries
and/or medical examinations to determine ability to perform the job.

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