JOB SUMMARY
Under general supervision, performs a variety of retail sales store
merchandising, clerical, and customer service duties requiring
technical knowledge of products and salesmanship which are not
normally acquired through brief sales training or through reading the
instruction books provided by the manufacturers of products.
PRIMARY DUTIES
1. Ensures proper merchandise and amount are ordered; conducts
physical inventory of merchandise and informs manager of inventory
status; prepares procurement documentation; interacts with
vendors.
2. Receives incoming shipments of merchandise; verifies accuracy of
orders and condition of items; prepares necessary paperwork; tags
merchandise and stocks shelves.
3. Assists customers with special orders and catalog orders; responds
to inquiries and complaints; directs customers to specified
merchandise and provides assistance in the selection of
merchandise; provides price trend and product information.
4. Performs routine maintenance such as cleaning and/or dusting of
facility, fixtures and merchandise, organizing and restocking of
merchandise.
5. Operates photocopiers, cash registers, calculators, pricing
equipment, facsimile machines, personal computers, and other
office equipment.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
MINIMUM QUALIFICATIONS
EDUCATION: High School Diploma or GED.
EXPERIENCE: Two years related work experience.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
General knowledge of retail sales operations and mechandising
procedures. Skill in the use of computer keyboards, calculators and
cash registers. Ability to make arithmetic computations; to
communicate and interact effectively with customers, campus community,
vendors, and employees; to stand and walk for extensive periods; to
lift, transport, and stock merchandise weighing up to 50 lbs.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT
Candidates selected for employment may be subject to medical inquiries
and/or medical examinations to determine ability to perform the job.
