Under general supervision, provides moderately complex administrative
support to an individual, office, department or program. Work requires
thorough knowledge of the organization and programs where assigned and
involves moderate participation in the work of the supervisor.
Incumbents have responsibility for office operations and function
independently, where procedures have been established with moderate
consequence of error.
1. Edits, formats, and revises a variety of documents and materials
created by others. Proofreads for grammatical, typographical and
basic content errors.
2. Composes responses to routine inquiries in accordance to general instructions.
3. Develops, implements, and maintains paper and electronic filing systems
which meet department needs and satisfy requirements for retention and
information security. Enters, updates, and retrieves information as needed.
4. Screens telephone calls and visitors, independently handles routine matters,
and forwards remainder to appropriate parties.
5. Schedules and coordinates meetings and appointments. Prepares background and
support materials following general instructions. May attend meetings and
6. Makes travel arrangements following general instructions and campus procedures.
Performs necessary follow-up for vouchers, expense reports, and reimbursements.
7. Gathers and consolidates background information for reports, utilizing available
resources such as departmental files, policy and procedure documents, Internet
research, and communication with internal and external contacts.
8. Orders supplies and equipment. Oversees equipment maintenance. May assist with
department budget, updating department accounts, and creating routine reports.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED.
EXPERIENCE: 2 years experience providing administrative support.
OTHER: Applicants may be required to complete the institution's
required skills assessment to be considered. Some positions require
specific skills such as word processing, spreadsheet, presentation,
database, email or calendaring software, and Internet proficiency.
General knowledge of and skill in the practical application of generally accepted
office practices and procedures. Ability to communicate effective both orally and
in writing. Ability to proofread and edit written documents. Skill in various
computer software packages, such as word processing, spreadsheets, database, and
presentation programs, Internet, email and calendaring software. Ability to
understand and follow oral and written instructions. Ability to interact
effectively with internal and external parties in a courteous and efficient
manner. Ability to plan, organize, prioritize, and execute multiple and
continuing assignments with general instructions.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT