Under general supervision, coordinates the day to day activities of a
program providing community outreach services designed to build
awareness, interest, and participation in medical and/or clinical
research initiatives. Supervises community outreach workers.
1. Monitors the recruitment of a client base within the community and
oversees efforts geared to improve client retention.
2. Manages a caseload of clients in need of special assistance.
3. Designs data collection forms such as questionnaires and
checklists. Ensures that proper procedures for collecting and
recording data are met.
4. Participates in the development of informational and/or
educational materials and literature.
5. Plans, organizes, and implements community special events such as
health fairs and workshops.
6. Assists with various administrative functions such as the
development of policies and procedures; program evaluation; budget
administration; purchasing; and space planning.
7. Supervises the activities of outreach workers. Determines work
priorities; assigns and reviews work including written reports and
recommendations; provides guidance and training; and evaluates
8. Performs all of the duties of a Community Outreach Worker II as
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High-school diploma or GED.
EXPERIENCE: Four years in community outreach, health care, research,
and/or social services, two years of which involved lead worker
responsibility providing guidance and training over other staff.
General knowledge of community and/or social service resources and
programs. Skill in conducting interviews and assessing client needs.
Ability to communicate effectively orally and in writing. Ability to
establish and maintain effective working relationships. Ability to
operate computers and other office equipment. Ability to write reports
and maintain records. Ability to work in extreme weather conditions.
Ability to perform extensive standing and walking. Ability to handle
sensitive and confidential matters with discretion and tact. Ability
to interact with the public, health care providers, community
organizations, and social service agencies. Ability to maintain poise
and courtesy under pressure. Ability to train, supervise, and evaluate
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT
Employees in this job class may be required to use their personal
automobile while conducting official business and possess a valid
Maryland Non-commercial Class C or Commercial Class B Driver's License
(CDL). Candidates selected for employment may be subjected to medical
inquiries and/or medical examination to determine ability to perform
the job. Employees in this job class may be required to successfully
pass a police background check.