JOB SUMMARY
Under general supervision, functions in a lead role to oversee staff
performance and ensure assigned shift is operating smoothly and policies
and procedures are followed. Operates medium and heavy duty commercial
passenger vehicles. Ensures the operational readiness of equipment and
performs basic maintenance service activities.
PRIMARY DUTIES
1. Oversight of daily transportation field operations to include shuttle
routes,ParaTransit services and fleet services.
2. Assists supervisors and managers with oversight of staff to ensure
expectations are being met to include: schedule adherence, CDL compliance,safety
compliance,etc.
3. Assists with training and monitoring field staff to include bus
drivers, drivers and vehicles maintenance staff.
4. Ensures passenger safety at all times and resolves passenger issues.
5. Ensures accurate completion of federal, state and department documents.
6. Ensures completion of administrative tasks to include: compiling data and
statistics, reviewing documents, creating & updating work orders,etc.
7. Serves as a representative of the institution by providing quality customer
service to the riders and by being respectful of the surrounding community.
8. Operates medium and heavy duty commercial passenger vehicles,transporting
passengers to various locations and ensuring the safety of all passengers.
Adheres to assigned bus schedules, follows safety and code of conduct policies
and procedures and handles emergency situations while transporting riders.
9. Ensures staff is following all safety regulations in accordance with Federal
Commercial Driver's License (CDL) regulations, Department of Motor Vehicles'
driving regulations and institution specific guidelines.
10.Troubleshoots and repairs minor vehicle malfunctions.
11.Performs other duties as assigned.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
MINIMUM QUALIFICATIONS
EDUCATION: High school diploma or equivalent.
EXPERIENCE: Three years' experience in the operation of medium or heavy
duty commercial passenger vehicles requiring a CDL license. At least 6
months in a lead or supervisory capacity.
OTHER: Valid Federal Commercial Driver's License (CDL) Class B with
passenger endorsement and no air brake restrictions. Employees will be
subjected to drug and alcohol education and testing as required under
Federal Highway Administration and the State of Maryland regulations.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
General knowledge of the care and operation of motorized equipment.
Skill in driving buses in all kinds of weather and road conditions and to
assist passengers as required. Ability to communicate clearly and
effectively. Ability to read, write and to understand and follow oral and
written instructions. Ability to problem solve and respond appropriately
to a variety of complicated passenger and driving issues.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT
Candidates selected for employment may be subject to medical inquiries
and/or medical examinations to determine ability to perform the job.
Employees in this job class must maintain the required driver's license
with no more than 5 points and will be subject to drug and alcohol
education and testing as required under Federal Highway Administration and
the State of Maryland regulations. Employees in this job class may be
subject to pre-employment and random drug testing. Employees in this
classification may be assigned duties requiring special training and/or
certification (e.g. ADA-regulated wheelchair lifts) in order to operate
specialized equipment.