Under general supervision, performs police communications and related
clerical work in a central communications center. Functions as a
lead worker providing support and assistance in the administration and
operations of the central communications center.
1. Conducts evaluations of communications operations, systems and
2. Prepares and conducts training for center staff and patrol
officers in communications functions and procedures.
3. Assists in the planning and development of enhancements to central
communications equipment and operations.
4. Reviews work to ensure compliance with MILES and NCIC
5. Performs the duties of Police Communications Operator.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED.
EXPERIENCE: Three years police communications experience.
Thorough knowledge of emergency communications practices and
procedures. Skill in the operation of assigned communications
equipment; in obtaining essential information in emergency situations;
in summarizing and relaying information; in the use of keyboards and
office equipment. Ability to lead and train others in police
communications work; to type accurately; to communicate effectively
both orally and in writing; to react calmly, quickly, and decisively
in emergency situations; to obtain, summarize and relay information
orally and in writing; to follow oral and written instructions; to
write legibly; to monitor multiple radio frequencies.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT
Applicants must submit to and successfully pass a comprehensive