Under general supervision, is responsible for the operation of a Word
Processing Center. Produces documents using automated input and
output equipment and related ancillary devices. Supervises and trains
1. Supervises the functions of a word processing center. Determines
center priorities, plans, schedules, assigns, reviews and
expedites work. Determines most efficient method for utilization
of personnel and equipment.
2. Supervises and trains center personnel. Writes and/or maintains
definitive descriptions of duties assigned to work stations.
Recommends skills development for center staff.
3. Codes, classifies, files, retrieves and oversees the maintenance
of materials in manual and automated filing systems.
4. Makes recommendation for purchase of all input and output
equipment and ancillary devices.
5. Establishes and evaluates methods and procedures for preparing
documents. Establishes and assures compliance with quality
6. Consolidates and evaluates production contol logs. Maintains
statistics and compiles data for use in reports and preparation of
center budget. Prepares reports and correspondence.
7. Performs the duties of a Word Processing Operator.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED
EXPERIENCE: Five years in progressively responsible clerical work to
include three years in word processing and one year in a lead or
OTHER: Applicants may be required to complete the institution's
required skills assessment to be considered. Some positions require
specific skills such as word processing, spreadsheet, presentation,
database, email or calendaring software, and Internet proficiency.
Comprehensive knowledge of business english, grammar, spelling,
punctuation, sentence structure, proofreading, document formatting,
and editing; of office practice and procedures; of the care and
operation of word processing equipment and related ancillary devices.
Thorough knowledge of and skill in the use of word processing software
packages. Skill in operating manual and automated office equipment;
in operating personal computers, word processing equipment and related
software; in planning, prioritizing, scheduling, and independently
performing difficult word processing assignments. Ability to
communicate effectively both orally and in writing; to establish and
maintain effective work relationships; to supervise, motivate and
training word processing personnel; to prepare reports and compose
correspondence; to perform mathematical computations; to follow
complex oral and written instructions.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT