Under general supervision, supervises support staff in the daily
operations in one or more major areas of the Human Resources function
to include areas such as employment, classification, compensation,
beneifts, payroll, equal employment opportunity/affirmative action,
employee relations, training and human resources information systems.
1. Supervises daily work operations. Plans, schedules, assigns, and
reviews work. Trains employees and evaluates performance.
Assures work meets established standards of quality and quantity.
2. Responds to inquiries regarding the application of human resources
policies, procedures and programs. Researches and interprets
policies and procedures.
3. Establishes and ensures maintenance of human resources files and
databases. Reviews and audits data accuracy and consistency.
Ensures confidentiality of information as required.
4. Researches, analyzes, and consolidates data for reports. Prepares
correspondence, specialized and recurring reports.
5. Processes and distributes employment, benefits, payroll, and other
human resources documents. Verifies completeness, accuracy, and
consistency of data and related reports. Performs mathematical
6. Assists in coordinating human resources programs such as employee
orientation, staff development, benefits enrollment, United
Charities, and Savings Bonds.
7. Anticipates and resolves problems related to clerical functions
and human resources transactions. Assists others in completing
human resources forms and transactions.
8. Operates manual and automated office equipment to prepare and
maintain documents and information.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED.
EXPERIENCE: Six years clerical or administative experience, two years
of which must have been in a lead or supervisory capacity and four
years of which must have involved the application of human resources
policies and procedures.
Thorough knowledge of human resources practices and procedures; of
basic mathematics including ratios and percentages; of modern office
practices, procedures, systems, and equipment. Skill planning work and
supervising others; in organizing and executing multiple assignments
under specific time constraints; in the use of keyboards, automated
systems, computers and related software to facilitate assigned work.
Ability to communicate effectively both orally and in writing; to
understand and interpret human resources policies and procedures; to
provide guidance and instruction to human resources support staff; to
maintain poise and courtesy under pressure; to handle sensitive and
confidential matters with discretion and tact; to accurately perform
mathematical computations; to operate automated office equipment.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT