Under general supervision, performs moderately complex assignments in
the installation, troubleshooting, testing, and maintenance of
communication systems including data, voice, video, and networks and
assists in the design of these systems.
1. Installs communication systems devices and services such as fiber
optic and twisted pair cabling, interface equipment such as
modems, multiplexers, and concentrators, and related software.
2. Performs tasks such as pulling, splicing, and terminating cables;
testing equipment and devices following specific instructions.
3. Ensures reliability of facilities & services by monitoring
operational levels, testing, documenting and/or resolving
problems, and making follow-ups to ensure problem resolution.
4. Enforces and recommends policies and procedures relating to
physical security, systems security, and network security.
5. Trains others in the use of services and equipment and
communicates with vendors to obtain product and service
information, and to resolve service related issues.
6. Performs limited communication systems design work.
7. Performs administrative duties associated with the ongoing
operation and support of communication systems such as billing,
customer assistance and inventory.
8. Operates and maintains tools and equipment of the trade. Cleans
work area upon completion of project.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED.
EXPERIENCE: Three years directly related experience.
General knowledge of the principles of telecommunications systems.
Skill in operating computers, communications equipment, and other
mechanical lifting and moving equipment; in analyzing problems of a
technical nature and developing procedural steps in the solution of
problems. Ability to work in, on, around, under and over fixed
equipment and machinery; to lift and transport telecommunications
supplies and equipment; to work in confined spaces; to perform limited
systems design work; to communicate effectively both orally and in
writing; to work effectively with others; to use hand tools and test
equipment; to wear and work in personal protective equipment; to
distinquish colors and color combinations.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT
Candidates selected for employment may be subject to medical inquiries
and/or medical examinations to determine ability to perform the job.
Valid Maryland Non-commercial Class C or equivalent driver's license
may be required. May be required to be on-call and carry a pager. May
be required to be trained to work with asbestos.