University System of Maryland

         Job Class Specification

TITLE: OFFICE ASSISTANT                        JOB CODE: N02OCA
FLSA: NONEXEMPT                                JOB TYPE: SYSTEMWIDE
EEO6:  H40                                     JOB FAMILY/SERIES: OFF CLK 
IPED-SOC: 43-9061
APPROVED BY: Chancellor Donald N. Langenberg  EFFECTIVE DATE: 07/01/1996


Under direct supervision, performs routine office work. May function as a receptionist or file clerk.


1. Receives and directs incoming calls and visitors. Responds to general inquiries regarding office operations.

2. Assists in maintaining records and filing systems. Codes, combines, copies, sorts and files documents according to defined procedures. Processes a high volume of similar routine transactions with clearly defined procedures.

3. Assembles and compiles basic data according to specific instructions. Utilizes manual and automated methods to enter and retrieve data.

4. Prepares and assists in preparing bulk mailings.

5. Delivers, posts and retrieves documents and materials on campus.

6. Operates office equipment such as single and multi-line telephones, personal computers, typewriters, facsimile machines, and photocopiers.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.


EDUCATION: High School Diploma or GED


Ability to read, spell accurately, and write legibly; to communicate effectively; to operate manual and automated office equipment and keyboards; to file documents according to alphabetic and numeric sequences; to understand and follow oral and written instructions; to communicate effectively; to maintain effective work relationships; to perform arithmetic computations.

OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.


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