JOB SUMMARY
Under general supervision, supervises a specialized work group and
performs a variety of retail sales store merchandising, clerical and
customer service duties requiring technical knowledge of products and
salesmanship which are not normally acquired through brief sales
training or through reading the instruction books provided by the
manufacturers of products.
PRIMARY DUTIES
1. Supervises a specialized group of clerical employees to ensure
that proper merchandise and amount are ordered; trains personnel,
determines work priorities and reviews work; prepares procurement
documentation; and interacts with vendors.
2. Conducts physical inventory of merchandise and informs manager of
inventory status.
3. Acts as an Assistant Buyer and supports manager with selection and
quantity of merchandise; determines pricing; recommends
promotions, sales and markdowns.
4. Receives incoming shipments and returns merchandise to vendors;
verifies accuracy and condition of orders; prepares necessary
paperwork; prices and stocks merchandise; performs data entry
duties.
5. Assists customers with special orders and catalog orders; responds
to inquiries and complaints; directs customers to merchandise and
provides assistance in the selection of merchandise; and provides
price trends and product information.
6. Performs routine maintenance such as cleaning and/or dusting of
facility, fixtures, and merchandise; organizes and restocks
merchandise.
7. Operates photocopiers, cash registers, calculators, pricing
equipment, FAX machine, personal copies, computers and other
office equipment.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
MINIMUM QUALIFICATIONS
EDUCATION: High School Diploma or GED.
EXPERIENCE: Three years related work experience.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
Thorough knowledge of retail sales operations and mechandising
practices and procedures. Skill in the use of computer keyboards,
calculators and cash registers. Ability to make arithmetic
computations; to communicate and interact effectively with customers,
campus community, vendors, and employees; to stand and walk for
extensive periods; to lift, transport, and stock merchandise weighing
up to 50 lbs; to supervise and train merchandising personnel.
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT
Candidates selected for employment may be subject to medical inquiries
and/or medical examinations to determine ability to perform the job.