Under general supervision, performs a variety of technical support
duties and maintains workflow in a specialized unit or library
function where professional guidance is not available on a regular
basis. Supervises and trains subordinate personnel.
1. Supervises staff and/or services of a unit or function such as
billing or stack maintenance. Changes system and develops complex
data input parameters as needed. Resolves problems and
2. Monitors and ensures accuracy and consistency of information in
3. Determines work priorities of assigned staff, trains and evaluates
4. Coordinates the technical service aspects of a public service unit
such as the input, maintenance, and accuracy of manual and
computerized bibliographic files and databases.
5. Coordinates bindery or restoration and repair activities for
library. Assesses value, condition and potential use of material.
Solves bindery problems and determines from guidelines the
appropriate style, alternatives and treatment of materials.
6. Edits problematic bibiliographic entries for library's online
automated system using accepted library standards and procedures.
7. Provides basic reference services to users such as answering
routine requests for information using standard reference sources
and providing correct citations for incomplete and inaccurate
8. Provides individual instruction on the use of online catalog and
other library files. Interprets library policy to users.
9. Authorizes the receipt of shipments of materials. Corresponds
with vendors regarding claims and credits incomplete or duplicate
shipments. Reviews and certifies accuracy of invoices ensuring
records accurately reflects state mandated codes.
Note: The intent of this list of primary duties is to provide a
representative summary of the major duties and responsibilities of
this job. Incumbents perform other related duties assigned. Specific
duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED
EXPERIENCE: Five years progressively responsible experience
directly related to the primary duties of the position.
Thorough knowledge and understanding of the nature and function of
libraries, of library services, standards and procedures; of
bibliographic tools and records, publishing and publication formats
and library information storage and retrieval systems. Skill in
interpreting and applying library policies, procedures and explaining
technical material such as local and national library standards and
rules; in using a computer terminal to input and retrieve information;
in resolving library technical support problems; in alphabetic and
numeric filing; in communicating effectively; in establishing and
maintaining effective work relationships with library users and staff.
Ability to work independently on multiple tasks; to supervise and
train subordinate personnel; and to organize work involving
OTHER: Except for qualifications established by law, additional
related experience and formal education in which one has gained the
knowledge, skills, and abilities required for full performance of the
work of the job class may be substituted for the education or
experience requirement on a year-for-year basis with 30 college
credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT