Service Operations and Customer Support:

• Provides guidance and leadership to consortium finance teams to maximize the benefits of Workday in solving problems and enhancing financial operations.
• Interfaces with Workday to maintain knowledge of product enhancements and shares this information with appropriate central and campus team members.
• Offers insights and recommendations to streamline reporting processes, improve data accuracy, and enhance the user experience.
• Maintains documentation of finance-related system configurations, processes, and changes.
• Supports training efforts for the Finance, Adaptive, Procurement,
• Expenses, and Grants modules.
• Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
• Liaises with appropriate central and campus compliance and data privacy leads.

Technology Advancement:

• Analyzes existing business processes, conducts gap analyses, and contributes to the design and transformation of workflows. Recommends functionalities that align with the institutions’ goals.
• Advises on best practices for optimizing the use of Workday features.
• Develops systems and structures as templates for institutions to use in the execution of internal and cross-cutting projects.
• Leads Finance, Adaptive, Procurement, and Grants system upgrades, enhancements, testing validation, and overall performance of the Workday financial modules.
• Collaborates across the Workday support teams and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.

Strategic Planning & Project Management:

• Works with the Executive Director to develop strategy, roadmaps, prioritization, and implementation of future products supporting the consortium.
• Supports the Executive Director in facilitating the Finance modules governance groups and provides recommendations to help prioritize projects and requests.
• Works with campus stakeholders and the user community to identify and scope process and system improvements, supporting automation and other efficiencies.
• Leads and supervises approved projects and activities.

Required Education Level/Certifications:

Bachelor’s degree or foreign equivalent degree in Computer Science, Management Information Systems, or applicable related field. Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits.

Required Experience:

• Two (2) years of hands-on experience with Workday Finance plus two other Workday finance products.
• Supervisory experience.
• Experience working in a team environment.

Required Knowledge/Skills/Abilities:

• Thorough knowledge of finance operations.
• Skill in configuring Workday financial modules.
• Excellent verbal and written communication skills; ability to communicate clearly and concisely across technology and business teams.
• Analytical skills to clearly define business challenges and identify and communicate technical and business changes required to address them.
• Ability to drive decision making through a consensus-building approach.

Preferred Education Level/Certifications:

Workday Pro Certification – Financial Management, Procure-to-Pay, Adaptive Planning

Preferred Experience:

• Workday experience in a higher education environment.
• Adaptive planning experience.
• Grants management experience.

Preferred Knowledge/Skills/Abilities:

Accounting knowledge.