Under general supervision, supervises support staff in the daily operations in one or more major areas of the Human Resources function to include areas such as employment, classification, compensation, beneifts, payroll, equal employment opportunity/affirmative action, employee relations, training and human resources information systems.
1. Supervises daily work operations. Plans, schedules, assigns, and
reviews work. Trains employees and evaluates performance.
Assures work meets established standards of quality and quantity.
2. Responds to inquiries regarding the application of human resources
policies, procedures and programs. Researches and interprets
policies and procedures.
3. Establishes and ensures maintenance of human resources files and
databases. Reviews and audits data accuracy and consistency.
Ensures confidentiality of information as required.
4. Researches, analyzes, and consolidates data for reports. Prepares
correspondence, specialized and recurring reports.
5. Processes and distributes employment, benefits, payroll, and other
human resources documents. Verifies completeness, accuracy, and
consistency of data and related reports. Performs mathematical
6. Assists in coordinating human resources programs such as employee
orientation, staff development, benefits enrollment, United
Charities, and Savings Bonds.
7. Anticipates and resolves problems related to clerical functions
and human resources transactions. Assists others in completing
human resources forms and transactions.
8. Operates manual and automated office equipment to prepare and
maintain documents and information.
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.
EDUCATION: High School Diploma or GED.
EXPERIENCE: Six years clerical or administative experience, two years of which must have been in a lead or supervisory capacity and four years of which must have involved the application of human resources policies and procedures.
Thorough knowledge of human resources practices and procedures; of basic mathematics including ratios and percentages; of modern office practices, procedures, systems, and equipment. Skill planning work and supervising others; in organizing and executing multiple assignments under specific time constraints; in the use of keyboards, automated
systems, computers and related software to facilitate assigned work. Ability to communicate effectively both orally and in writing; to understand and interpret human resources policies and procedures; to provide guidance and instruction to human resources support staff; to maintain poise and courtesy under pressure; to handle sensitive and
confidential matters with discretion and tact; to accurately perform mathematical computations; to operate automated office equipment.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
CONDITIONS OF EMPLOYMENT: