Indicators and Benchmarks

The USM in 2010: 

Responding to the Challenges that Lie Ahead

RB.36 UNIVERSITY SYSTEM OF MARYLAND OFFICE

PROGRAM DESCRIPTION

The University System of Maryland Office (USM Office) is staff to the Board of Regents.

MISSION

The University System of Maryland Office provides strategic vision, leadership, and planning designed to foster communication, cooperation and operational synergies within and among its three principal constituencies: the citizens of the State of Maryland, the Board of Regents of the University System of Maryland (USM), and the family of thirteen diverse institutions that constitute the USM. In addition, it strives to enhance both the resources available to the System's institutions and the outcomes achieved through financial stewardship of investments and economic support from public and private sources.

VISION

The University System of Maryland Office promotes and supports its constituent institutions, individually and collectively, to achieve national and international recognition. USM Office proactively foresees and addresses higher education issues of critical importance to the citizens of Maryland and forges productive linkages between USM knowledge resources in ways that meet the educational, economic, and social well being of the State.

KEY GOALS AND OBJECTIVES

Goal 1. Promote access to USM institutions through cooperation.

Objective 1.1 Enroll 1,000 full-time undergraduate students in day programs at the Shady Grove Education Center by 2004.

Objective 1.2 Enroll 937 students at the Hagerstown Education Center by 2004.

Objective 1.3 Increase by 50% the number of USM undergraduate students participating in inter-institutional enrollment, both on campus and online, by 2004 from 1,050 in 1999.

Objective 1.4 Increase by 25% the number of students transferring from community colleges to USM institutions by 2004, from 6,340 in 1998.

Objective 1.5 Increase by 50% the number of courses delivered through Interactive Video Network (IVN) by 2004, from 119 in 1999.

Objective 1.6 Increase by 50% the number of admissions applications using the USM Office online application form by 2004, from 3,743 in 1998.

Objective 1.7 Increase by 100% the number of electronic transcripts sent or received by participating MD high schools, community colleges, and USM institutions using the USM Electronic Transcript Database, by Fiscal Year 2004, from 62,000 in 1998.

Objective 1.8 Reduce remediation in mathematics among students taking college-preparatory courses to 20% in five years from 27% in 2000.

Objective 1.9 Reduce remediation in english among students taking college-preparatory courses to 12% in five years from 16% in 2000.

Objective 2.0 Reduce remediation in reading among students taking college-preparatory courses to 12% in five years from 16% in 2000.

Goal 2. Promote operational synergies.

Objective 2.1 Implement an upgraded digital library, LIMS III, across all USM institutions by 2002.

Objective 2.2 Maintain a minimum of 20% buffer of utilization of the Internet, an acceptable measure of user protection for the System, through the use of scaleable bandwidth through 2004.--- up from 60 megabits per second in 1999

Objective 2.3 Add at least one additional Internet interface by year 2001.

Objective 2.4 The majority of USM institutions will implement next generation administrative applications systems by 2004.

Objective 2.5 Increase participation by USM institutions in the Microsoft Enterprise Agreement at the student level to 11 by 2004 from 4 in 2000.

Goal 3. Promote private support for USM.

Objective 3.1 Continue to have the USM Foundation and the Common Trust outperform established national financial market indices through 2004.

Objective 3.2 Meet the campaign fund raising goal of $700 million in Fiscal Year 2002, up from $467 million in 1999.

Goal 4. Provide financial stewardship to maximize effective and efficient USM operations.

Objective 4.1 Maintain the bond rating of Aa3 for USM in 1999 through Fiscal Year 2003.

Objective 4.2 Increase the bond rating of Aa3 for USM in 1999 to Aa2 by Fiscal Year 2004.

Objective 4.3 Reduce the intra-system state funding variance by half by Fiscal Year 2003, from 39 in 2000.

Objective 4.4 Maintain the 2% cost efficiency effort through Fiscal Year 2004.

Objective 4.5 Increase the funds allocated for renovation and facilities renewal in the capital budget by 10% by Fiscal Year 2004, from $42.6M in 1999.

Objective 4.6 Maintain a diverse and skilled workforce.

Goal 5. Fulfill statutory responsibilities with the highest degree of quality

Objective 5.1 Satisfaction with USM Office's internal interactions

Objective 5.2 Satisfaction with USM Office's external interactions

Objective 5.3 Satisfaction with USM Office's process outcomes



UNIVERSITY SYSTEM OF MARYLAND OFFICE
PERFORMANCE MEASURES/PERFORMANCE INDICATORS - FISCAL YEAR (FY BASIS)

 

 

Indicators:

1999

Actual

2000

Actual

2001

Estimate

2002

Estimate

Inputs:

       

Percent of minorities in professional and executive positions

29.0

29.0

29.0

29.0

Outputs:

       
 

Enrollment at Shady Grove (Headcount)

N.A.

200

406

627

 

Enrollment at Hagerstown

N.A.

N.A.

N.A.

N.A.

 

Number of USM undergraduates participating in inter-institutional enrollment

1,050

1,200

1,250

1,300

 

Number of community college transfers

6,569

6,800

7,212

7,500

 

Number of courses delivered via Interactive Video Network

119

144

136

169

 

Percent of students needing remediation in math among students taking college-prep courses

N.A.

27%

25%

23%

 

Percent of students needing remediation in english among students taking college-prep courses

N.A.

16%

15%

14%

 

Percent of students needing remediation in reading among students taking college-prep courses

N.A.

16%

15%

14%

 

Number of applications filed on-line

5,540

6,000

6,500

7,000

 

Number of electronic transcripts

42,634

24,880

44,000

65,000

 

Minimum percent buffer utilization (megabits per second)

60

75

115

155

 

Number of USM institutions participating in the Microsoft Agreement at the student level

N.A.

4

5

6

 

Intra-system funding variance (percentage points difference)

N.A.

39

29

25

Outcomes:

       

Funds raised by Campaign for Maryland ($ in millions)

$467

$754

$895

$915

 

Satisfaction with USM Office's Internal Interactions1

 

3.81

4.00

4.00

 

Satisfaction with USM Office's External Interactions1

 

3.50

4.00

4.00

 

Satisfaction with USM Office's Process Outcomes1

 

3.61

4.00

4.00

 

Bond rating

Aa3

Aa3

Aa3

Aa3

Efficiency:

       

USM performance/National Financial Indices

30%

-9%

10%

20%

 

Cost efficiency factor as percent of annual budget

2%

3%

³ 2%

³ 2%

 

Capital Budget for renovation/facilities renewal ($millions)

$42.6

$55.4

$91.7

$57.7

Notes: 1Satisfaction Scale: 1=Very Dissatisfied to 5 = Very Satisfied.

N.A. = Not Applicable



     
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