Success Stories and Case Studies


Campus Spotlights

University of Maryland, College Park

In 2017, UMD's Digital Accessibility Team, led by Dr. Ana Palla, Senior IT Accessibility and UX Specialist, developed the Six Essential Steps for Digital Accessibility. This practical framework identifies six of the most important, relevant, and easy-to-implement practices that can significantly improve accessibility in the digital content we create every day.

Whether you're...

  • creating documents and presentations,
  • building or editing websites,
  • writing emails or newsletters,
  • designing course materials,
  • uploading files to your LMS such as Canvas or Blackboard, or
  • posting event announcements and social media content,

...the Six Essential Steps provide a powerful starting point to make your content more usable and inclusive.

Importantly, these steps are aligned with the Americans with Disabilities Act (ADA) requirements for digital accessibility and based on the Web Content Accessibility Guidelines (WCAG), the global standard for accessible digital content.

Since its creation, UMD has trained hundreds of faculty and staff on this framework and continues to promote it as a cornerstone of digital accessibility efforts across campus.

We all create digital content, so digital accessibility is everyone's responsibility. The Six Essential Steps are the easiest and most impactful way to begin your accessibility journey and make a difference for all users.

UMD's Six Essential Steps will serve as a framework for the USM Kirwan Center's monthly newsletter and remediation sprint sessions. By embracing these practices, we can collectively enhance digital accessibility across our institutions. Let's continue to lead by example and make a positive impact for all users.


FSU Launches Accessibility Assistant Agent

Frostburg State University (FSU) has launched the FSU Accessibility Agent, an AI-powered tool designed to help faculty and staff improve compliance with the Department of Justice (DOJ) mandated accessibility standards.

Developed as a project by Rita Thomas, Instructional Design & Technology Manager, as a participant in Carnegie Mellon University's LearnLab this summer, the agent provides on-demand, conversational support to faculty and staff. Its features and capabilities include guidance on best practices, step-by-step instructions, and links to key resources. It points faculty toward university resources, external accessibility guidelines, and training materials when more detail is needed. Faculty can use the agent to quickly learn how to add alt text, caption videos in Studio, run accessibility checks with IDOIT, or clean up unused files and content using TidyUp. When more in-depth information is needed, the agent points users to both FSU and external resources.

Accessible through the AI Tools icon on the FSU Bobcat portal, faculty and staff can interact with the FSU agent anytime. It empowers faculty and staff to remediate accessibility issues. By embedding accessibility into everyday course design, it fosters a culture of inclusivity and supports the university in meeting the DOJ mandate.

We all create digital content, so digital accessibility is everyone's responsibility. This FSU Accessibility Agent is a useful tool to help FSU faculty and staff create more inclusive materials.


17 Faculty Selected for Boosting Course Accessibility Mini Grant Program

The USM Kirwan Center for Academic Innovation is pleased to announce that 17 faculty members have been selected to participate in the Boosting Course Accessibility mini grant program. This initiative aims to enhance the digital accessibility of courses across USM institutions and help ensure that all students have equitable access to course materials.

The selected faculty will receive funding and support to redesign their courses with accessibility in mind, including implementing universal design principles that benefit all learners. Participants will work closely with Kirwan Center staff to identify and address barriers in their course materials, learning activities, and assessments.

Through this initiative, we expect to see immediate improvements in course accessibility while building long-term capacity for inclusive design across departments. The selected faculty span the System and represent diverse disciplines, resulting in accessibility course models across science, technology, engineering, and mathematics; social sciences; humanities; business; education; and health professions.

The awardees will present their before/after examples of accessible course redesign at the USM Digital Accessibility Transformational Seminar: Celebrating Progress and Inspiring Future Innovation at the National Federation of the Blind Headquarters, in Baltimore, MD, this month.

Please join us in congratulating the faculty members who have been selected for this mini grant program:

  • Dr. Haitham Alkhateeb, Professor of Mathematics, Yale Gordon College of Arts and Sciences, University of Baltimore
  • Prof. Ellen Anderson, Clinical Associate Professor, School of Social Work, Salisbury University
  • Dr. Katryna Andrusik, Assistant Clinical Professor, Counseling, Higher Education, Special Education, University of Maryland, College Park
  • Dr. Maria Joao Lobo Antunes, Associate Professor, Department of Sociology, Anthropology and Criminal Justice, Towson University
  • Dr. Amina Ayodeji-Ogundiran, Assistant Professor & Program Coordinator, Management, Marketing and Public Administration, Bowie State University
  • Dr. Thomas Cadenazzi, Assistant Professor and Program Coordinator, Engineering and Sustainable Technologies, Frostburg State University
  • Dr. Sarah Gunning, Associate Professor & Director, M.S. Professional Writing, English, Towson University
  • Dr. Ahalya Hejmadi, Collegiate Professor, Social & Behavioral Sciences & Gerontology, University of Maryland Global Campus
  • Dr. Nicole Hollywood, Interim Director of Assessment and Professor of Management, Office of Accreditation and Assessment, University of Maryland Eastern Shore
  • Dr. Yewon Lee, Associate Clinical Professor, Counseling, Higher Education, and Special Education, University of Maryland, College Park
  • Dr. Isabell May, Associate Professor, Health Sciences/Science Communication, University of Maryland, Baltimore
  • Dr. Laura Rose, Associate Teaching Professor and Psychology Program Director at UMBC Shady Grove, University of Maryland, Baltimore County
  • Prof. Sherida Morrison Santiago, Instructor, Management and Marketing, College of Business, Coppin State University
  • Dr. Ellen Schaefer-Salins, Associate Professor of Social Work, School of Social Work, Salisbury University
  • Dr. Hany F. Sobhi, Professor of Organic Chemistry, Natural Sciences, Coppin State University
  • Dr. Wendy Whitner, Clinical Associate Professor & Allied Health Program Coordinator, Department of Health Sciences, Towson University
  • Dr. Ming Xie, Assistant Professor, Department of Emergency and Disaster Health Systems, University of Maryland, Baltimore County

Follow the Kirwan Center LinkedIn page where we'll be featuring mini-grantee successes in the coming months.


Accessibility Wins Across the USM

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Student Testimonials

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Impact Metrics

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Do you have a digital accessibility win you'd like us to share? Email us at cai@usmd.edu to be featured on this page.